Privacy Policy
Last Updated: Jan 1, 2025
At AusLottery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Purchase lottery tickets
- Sign up for our newsletter
- Participate in promotions or surveys
- Contact our customer support
The personal information we collect may include:
- Name
- Email address
- Postal address
- Phone number
- Date of birth (to verify you are 18 years or older)
- Payment information (processed securely through our payment processors)
- Government-issued identification (for prize verification purposes)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Time and date of your visit
- Referring website
We collect this information using cookies, web beacons, and similar technologies. Please refer to our Cookie Policy for more information.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify your identity and age
- Send administrative information, such as updates to our terms and policies
- Send marketing communications, if you have opted in
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against fraudulent, unauthorized, or illegal activity
- Comply with legal and regulatory requirements
Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our customers or others.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
- With Your Consent: We may disclose your information for any other purpose with your consent.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent at any time, where we rely on consent to process your information
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]